Find serial number

Click a link below or browse the entire article to see where the date code/serial number is located on your Jawbone.

 


1st & 2nd Gen UP Band:

Jawbone UP:

The serial number of your UP band is located on the bottom of the original store packaging.

You can also locate your serial number within the UP app. Here you will also find information on the version of your band’s firmware.

Here's how:

Back to Top


BIG JAMBOX & JAMBOX:

The 10 character serial number is located on the underside of the JAMBOX.

jambox serial number image

 

Back to Top


Jawbone ERA:

The 10 character serial number is etched on the side of the barrel, as picture below. To find it, you must remove the rubber earbud from the barrel.

Image

Back to Top


Jawbone ICON HD & ICON:

The 10 character serial number is etched on the side of the barrel, as picture below. To find it, you must remove the rubber earbud from the barrel.

Image

Back to Top


The NERD:

The 10 character serial number is etched on the USB connector side of the device.

Image

Back to Top


Jawbone Prime/Jawbone 2 Plus:

The 10 character serial number is etched on the side of the barrel, as picture below. To find it, you must remove the rubber earbud from the barrel. For help with removing the earbud from the ear barrel, read this article.

Image

Back to Top


Jawbone 2:

The serial number is the six-character alphanumeric code imprinted on the ear barrel. To find it, you must first remove the earbud from the ear barrel. For help with removing the earbud from the ear barrel, read this article.

The example pictured below is serial number 8E05BB.

Image

Back to Top


Jawbone Original:

The four-letter serial number is located on the underside of the Noise Shield Button. 

The example pictured below is serial number BKXT.

Image

Back to Top


Car Charger:

The serial number is the six-character alphanumeric code above the CE symbol on the Car Charger.

The example pictured below is serial number 8G28Ax.

Image

 

Back to Top


The NERD:

The 10 character serial number is etched on the USB connector side of the device.

Image

Back to Top