This article provides answers to the most commonly asked questions about connecting the UP App to Partner Apps. Click a question below or browse the entire article to learn more hints and tips.
An API (application programming interface) is a process that allows two software components (or in this case, apps) to talk to each other. The UP API lets you connect your UP experience with other apps that you may use.
We’ll be adding additional partners in the coming months.
The App Gallery is currently only accessible to iOS users, but Android Support will be coming shortly.
First, make sure you are running the most recent version of the UP App, and have the Partner App installed on your device. Then, force quit the UP App, and attempt to reconnect. If you continue to experience issues, please contact Jawbone Customer Support.
While we would be more than happy to speak to you, we suggest contacting our partners directly for a quicker resolution.
Initiating a connection with an app enables data to flow between the UP App and our partners. Deleting this connection stops the flow of new data. Data which has already been exchanged, remains in the system and can continue to appear in the App.
There is no limit to how many Partner Apps you can connect to.
If you initiate a shared connection with a Partner App, you're giving that specific app permission to read and modify your UP data. Each app has its own set of permissions, which are visible to you when you initiate the connection. If you agree, the connection will proceed. If you disagree with the permissions request, the connection will not occur, and no data will be shared.