Experiencing poor battery life with ERA?
What to expect:
- After a full charge, ERA provides up to 4 hours of talk time or 4
days of standby time, depending on use.
- Battery meter for ERA displays on connected iOS devices and Android
- ERA announces when there is 15 minutes of battery life remaining and
the headset is being used on a call. Once at 10 and 5 minutes
remaining, the headset alerts you with a tone and will finally provide
a “recharge battery now” command shortly before the battery is
- Remaining battery life is announced when the Talk button is pressed
once with ERA in standby mode (powered on and connected to a device
but not in active use on a call or streaming audio).
- The battery is not lasting as long as expected on a full charge.
- Remaining battery life announcements or battery meter icon are not
If the battery isn’t performing normally, and seems to be draining
rapidly, try to determine if use may be impacting the functionality.
Some features, including Bluetooth range, multipoint pairing and
streaming audio, use more energy than others and may cause the battery
to drain faster than expected.
- Bluetooth range: ERA uses the standard Bluetooth
range of approximately 33 feet. Maximizing the distance between paired
devices causes them to work harder, and use more battery, to maintain
- Multipoint pairing: The ability to pair and connect
to multiple devices at once. Maintaining more than one active
connections consumes more battery.
- Streaming audio: ERA supports A2DP, which allows
you to stream music and audio files through a Bluetooth connection.
Streaming audio counts as talk time, rather than standby time, so be
sure to factor this in when assessing battery performance.
Please contact us if use is
not a factor in the battery draining faster than outlined by normal
If ERA’s battery meter or remaining battery life announcements are not
displaying properly, please follow these steps:
- Delete the pairing profile for ERA from the secondary device’s
Bluetooth menu and power the Bluetooth feature in that device OFF.
- Power cycle the paired device (power it off and back on again)
- Pair the devices together again
Test the battery meter and battery announcements to confirm they are
accurate and displaying properly.
- Start with ERA powered OFF.
- Press and hold the TALK button as you power the headset ON. The
LED will begin flashing red/white, indicating the headset has
entered pairing mode.
- Enable the Bluetooth feature on the secondary device, and ask that
device to search or scan for a new Bluetooth connection.
- When ERA is detected, approve the pairing and connection. If
prompted for a pairing passkey, enter four zeros (0000).
If the issue persists, please contact
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