Experiencing poor battery life with ERA?

What to expect:

Potential issues:

Possible Solutions:

If the battery isn’t performing normally, and seems to be draining rapidly, try to determine if use may be impacting the functionality. Some features, including Bluetooth range, multipoint pairing and streaming audio, use more energy than others and may cause the battery to drain faster than expected.

Please contact us if use is not a factor in the battery draining faster than outlined by normal product specifications.

If ERA’s battery meter or remaining battery life announcements are not displaying properly, please follow these steps:

  1. Delete the pairing profile for ERA from the secondary device’s Bluetooth menu and power the Bluetooth feature in that device OFF.
  2. Power cycle the paired device (power it off and back on again)
  3. Pair the devices together again
  4. Test the battery meter and battery announcements to confirm they are accurate and displaying properly.

If the issue persists, please contact us.

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