Install Jawbone Updater (Mac)

This article applies to BIG JAMBOX, JAMBOX, ERA, ICON HD and ICON.

Mac System Requirements

To start using My Devices, you'll need to create or sign in to a Jawbone account and download the Jawbone Updater. The Jawbone Updater is a small application that allows your device to communicate with your computer. After you complete the account sign-in process, you will be prompted to download and install the Jawbone Updater.

1. Click the "Download Now" button.

Note: The download and install process depends on your browser.

For Safari - When the Jawbone Updater has finished downloading, double click to install.


For Firefox - When the Jawbone Updater is done downloading, click it to install.


For Chrome - When the Jawbone Updater has finished downloading, click “OPEN” to install.


The installer will walk you through the remaining steps.


  2. Once installation is complete, you can either plug your headset or speaker into a USB port with the included cable to automatically launch My Devices, or click the “LAUNCH” button to launch it right away.