Privacy

Website Privacy

Click here to view the UP privacy policy.

We, Aliphcom, a California corporation doing business as Jawbone ("Jawbone" or "we") explain in this Statement what information we collect from you, a website visitor, when you visit our web and mobile sites at www.jawbone.com and other domains on which we place a direct link to this Statement ("Site(s)"). This Statement does not cover any other information that we collect including, without limitation, data that we collect offline or that we receive through our mobile app and store from users of our fitness tracker products.

Server Locations.
We are headquartered in San Francisco. We host our servers and process information in the United States and other countries. When you access our Sites, you transmit information to the United States and other countries.

Information We Collect.
Information you actively provide: When you register for an account or send us requests through the Site, we may ask you to provide your first and last name, height, weight, birth date, personal photo, email address, postal addresses, and password.

Information you automatically provide: When you access our Site, your computer or other device also automatically provides us with certain technical information that we use to respond to your requests and render our Sites to you, including your Internet protocol address ("IP address"), browser type, domain names, access times, operating system, Uniform Resource Locators (URLs), device type, operating system, device ID, language preferences, the amount of time you spend on our site, and your interactions with our site (e.g., clicks, scrolls, hovers).

Information we passively collect: We also use cookies and other tracking technologies and navigational data like URLs to gather information regarding the date and time of your visit and the information for which you searched and which you viewed, and products you add to your cart. This type of information is collected to make our products and services more useful to you. In some of our emails to you, we will use a "click-through URL" to make your experience as easy as possible. When you click on one of these URLs, our web server detects that you clicked on the link from your email before arriving at your destination website. Tracking click-throughs helps us determine your interest in particular topics and helps us measure the effectiveness of our customer communications. Cookies are small pieces of information that a web site sends to your computer's hard drive while you are viewing a web site. We may use both session Cookies (which expire when you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Site. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the site may not work properly.

Combinations: We may combine information we receive through the Site with information we receive about you from other sources, for example, our mobile apps and fitness tracker devices.

Information Third Parties Collect.
If you purchase a product from our authorized online merchants on our Site, then we exchange contact and order information with the merchant and our merchant will collect payment information from you in accordance with its privacy statement (posted in our online store or available from the merchant on request).

Use of Information.
Jawbone uses your information to provide and improve our Site, information, products and services; personalize your experience and customize content, marketing, and recommendations; respond to requests that you make, provide you with customer service, send you press releases, general informative announcements, and promotional information about us or our products, or to aid us in serving you better; and protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

Sharing of Information.
We do not rent, sell or otherwise share your individual, personal information with third parties, except as follows:

  • With your consent.
  • We use affiliated and unaffiliated service providers all over the world that help us deliver our service and run our business subject to confidentiality agreements.
  • We share aggregated usage statistics that cannot be used to identify you individually.
  • We may share your personal information for the purposes of a business deal (or negotiation of a business deal) involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • We may disclose your personal information to (a) comply with relevant laws, regulatory requirements and to respond to lawful requests, court orders, and legal process; (b) to protect and defend the rights or property of us or third parties, including enforcing agreements, policies, and terms of use; (c) in an emergency, including to protect the safety of our employees or any person, or (d) in connection with investigating and preventing fraud.

Opt-out Choices regarding Marketing Emails.
You can opt-out of promotion emails from us by following the unsubscribe instructions provided in the e-mail you receive, or by contacting us directly at https://jawbone.com/user/settings and clicking "E-mail Preferences." If you opt-out, we may still send you non-marketing e-mails including e-mails about your accounts and our business dealings with you.

Security of Your Information.
We apply organizational and technical measures to ensure access to your information is limited to persons with a need to know. Even though we have taken steps to protect your personal information, you should know that neither we nor any company can fully eliminate security risks.

Contact Us.
Should you have any questions or concerns regarding this privacy policy, please contact us via email at support@jawbone.com or via the Internet at https://help.jawbone.com/contact.

Privacy Statement Updates.
We may update this Statement from time to time. When we do, we will change the last updated date above to let you know we made a change.

Effective: December 16, 2014