Jawbone Support
UP Soft Reset

Watch the video below or read the instructions to learn how to perform a soft reset.

  1. Plug the USB charging cable into a powered USB port. 
  2. Press and hold the button on your UP band. 
  3. Continue pressing the button while you plug the band into the charging cable. 
  4. When the band’s status lights flash a rainbow pattern, release the button.  
  5. Sync your band to complete the soft reset process. 

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