iOS 10 Update:
The UP App has been optimized for the recent iOS 10 release. If you're having difficulties syncing or pairing your tracker on iOS 10, please update to the latest version of the UP App.
Jawbone Support
Setting Up Your Band

Download the UP App for iOS or Android then watch the video below to get started.

     

    How to Wear and Care For Your Band


    Wearing

    To put it on, slip your fingers and hand through the opening, then slide the band down and onto your wrist.

    To take it off, grasp one side of the band where the two ends meet and pull the band straight away from your arm.

    Cleaning

    To clean light dirt or residue, wet a cloth or cotton swab with isopropyl alcohol or an alcohol-based sanitizer and gently rub it on the outside of the band. Dry with a clean towel or cloth. Do not submerge the band in cleaning liquid.

     

    Warranty Information

    Contact Support
    Reach us online
    Questions? Chat with us!

    How can we help?

    We're here for you! Chat with a Product Expert to get your questions answered.

    Please select a chat type