Jawbone Support

UP is a system that takes a holistic approach to a healthy lifestyle. The wristband tracks movement and sleep in the background. The app displays the data collected, and allows the addition of things like meals and mood, delivers insights, and allows integration between UP and other wellness apps. The UP app is available for free on the Apple app store and Google Play. A list of devices compatible with the UP system can be found here.

Sync your band

The data collected by UP is synced to the app when the band is plugged into the headphone jack on your device.

  • To sync UP, remove the cap on the band and launch the UP app.
  • When the app is open, plug the band into the headphone jack and the app will begin syncing automatically.
  • When the band syncs the status lights will flash, and the app displays a sync progress bar and the amount of battery life remaining.
  • The activity and sleep data collected will be displayed on UP’s feed and the progress bars on the Home screen.

Warranty Information