iOS 10 Update:
The UP App has been optimized for the recent iOS 10 release. If you're having difficulties syncing or pairing your tracker on iOS 10, please update to the latest version of the UP App.
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What's New with UP
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The latest version of the UP App and firmware update for UP2, UP3 and UP4 are now available. Learn all about the new features below, as well as how to update your app and band.

Increased Step and Distance Accuracy

With the new band update for UP2, UP3 and UP4, we’ve improved step-count and distance accuracy. You’ll also see more precise step tracking for activities such as pushing a grocery cart and walking or running on a treadmill.  

How does step-counting work? We use an algorithm that helps UP® learn how you move. Over time, it recognizes the nuances of your steps in different situations—and its getting smarter every day.

Learn more about smarter step counting on our blog.

Updating Your App and Band

Follow the steps below to begin enjoying new UP features:

1) Make sure you have the latest version of the UP App for iOS or Android.

2) Update your band's firmware to version 1.3.20.

Step-by-step instructions for updating your app and band can be found here

Warranty Information

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