Jawbone Support
Syncing Issues

Helpful Hints

Move Closer

Your band needs to be near your device for proper syncing.

When your UP24 syncs, the band's status lights flash and the app displays the sync progress bar:

If the UP app is open on your phone, your UP24 syncs every minute. If the app's closed, it syncs every 20 minutes.

To trigger your UP24 to sync immediately, press its button once.

Still having issues syncing? Try Solution 2

Warranty Information