Downloading Your Historical Data
Instructions for downloading and understanding your historical UP Data.
Learn which devices sync with your UP tracker and which devices can count steps without a tracker.
App and Tracker Updates
Update your tracker and get the latest version of the UP App to enjoy the most recent UP features.
Android Permissions for UP App
The UP App needs access to certain permissions in order to work properly on Android.
Android Wear and UP
Connect your Android Wear smartwatch with UP to track daily step progress on your watch.
Privacy and Notification Settings
View or adjust privacy and notification settings within the UP App.
Find Serial Number
Learn where to locate your tracker's serial number.
Download the App
Need help determining which app to download?
Track your mood in the app to gain insight on how activity, sleep and food affect your well-being.
Replace an Existing Tracker
Simple instructions for replacing an existing tracker in the UP App with a new tracker.
The band doesn't vibrate or appears to vibrate randomly.
The band icons don't flash or appear to flash randomly.
Your band doesn’t sync automatically when the app opens or after waking the band up.
Pairing and Connectivity Issues
Your band will not pair or connect with the UP App.
Resetting Your Band
Resetting your band can resolve difficulties syncing, poor battery life, vibration issues and more.
Battery life is shorter than expected or the band appears to charge correctly but doesn't work.
The band doesn’t appear to charge or charges infrequently.
Secure Your Clasp
If your band tends to fall off your wrist, an UP Activity Clip may help to secure the clasp.
Features and Functions
Smart Coach delivers personalized tips and well-timed reminders to help you make better choices.
Set a Goal
Set and adjust step, sleep, and weight goals within the UP App.
Alarms & Alerts
Your band vibrates and flashes display icons to alert you of reminders and system notifications.
Connect the UP App to a variety of partner apps to enhance your UP experience.
Food Logging (iOS)
Detailed instructions for logging meals and water intake within the UP App for iOS.
Food Logging (Android)
Detailed instructions for logging meals and water intake within the UP App for Android.
The UP® Food Score was designed to help you understand the healthiness of your meals at a glance.
Set a weight goal with UP, then track your progress in relation to your activity, sleep and meals.
Duels is an in-app step battle feature. Step more than your opponent to win.
Interacting with Friends
Leave comments and encouragement to motivate your friends in the UP App.
How to Wear Your Activity Clip
The UP Activity Clip provides additional security for your band, helping to keep it safely in place.
Logging a Workout
You can manually log the duration and intensity of specific activities from within the UP App.
UP2 automatically tracks your sleep each night, measuring the duration and quality.
Using UP with Pebble
Find out how to install the UP watchface from the Pebble app store and review features.
Understanding Your Data
UP offers many ways to view your data, each providing a perspective on what living UP means for you.
Syncing Your Band
Your tracker records your movements and sleep, then syncs your data wirelessly with the UP App.
Connecting UP with Apple's Health App
Learn how to connect UP with Apple's Health app.
Charging Your Band
Charge your band with the included USB charging cable and a computer or standard USB wall adapter.
Read about the different ways UP communicates with you via notification alerts on your band.
Wearing and Caring
For comfort and accuracy, it's important to wear your band properly.
Pairing Your Tracker With the UP App
Instructions for connecting your UP2 band with the UP App.
Learn how to locate and add friends in the UP App.